Page 17 - Buck & Hickman Industrial Supplies 2016

Our Branch Network.
Local people, local knowledge.
While we have a market leading catalogue and website, we also understand the importance of local knowledge, and a face to face service. That’s why we operate a network of nationwide branches across the UK.
Your local branch team will act as your main point of contact for all enquiries and to place your orders. Working with thousands of local businesses, we’ve built our success on our knowledge, and our ability to deliver what’s needed, when it’s needed.
Buck & Hickman gives you:
Local knowledge
We know your area, the industries, the challenges and the local issues. Whether you need advice or a replacement part, our teams are local and highly trained. We speak your language. We also have field-based sales teams who are always available to visit you to help with quotes, enquiries and any technical advice
you need.
They can also draw on the support of field-based sales engineers from our key suppliers.
Local ‘same day’ service
All our branches hold their own stock. We have our own local fleet of vehicles which deliver direct to our customers every day, or you can ‘call and collect’ products if you prefer. Either way, we’ll help to keep your business moving.
Easy ordering
Whether you order online, by phone or pop into your local branch, you’ll be greeted with a fast and efficient service – guaranteed.
World class distribution
All our branches are supplied by
our National Distribution Centre (NDC) based in Wolverhampton.
This guarantees next day delivery
on all stocked items. We can also deliver direct from the NDC to any location across the UK. As part of Brammer plc, we also have access to a pan-European distribution network covering over 5 million specialist industrial products.
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