Page 6 - Industrial Supplies Catalogue (MRO) 2015|16

CUSTOMER
SERVICE
We put our customers at the centre of everything we do – from finding cost savings and establishing InsitesTM to delivering directly to your production line and providing technical support.
Every year we fulfil more than 3,000,000 orders. This means we have to be excellent more than 3,000,000 times each year – maintaining consistently high standards every minute of every day, at every contact point, whenever and wherever you contact us throughout the supply chain process.
But for Brammer customers, customer service means more than that. We know that you want a supplier that understands your specific needs and challenges, which is why we are focussed on delivering the highest standards to all of our customers from huge multinational manufacturers to small family-run engineering businesses and why we have specialised for more than a decade in understanding the needs of your manufacturing sector. Brammer is a service driven company.